An iPhone X allegedly “exploded” as a user was in the process of installing a software update. This development comes in from the city of Federal Way, Washington in the US where a user claims that his 10-month old iPhone X “just got hot and exploded in the process of upgrading to [iOS 12.1]”.
“This year early January I bought the iPhone and have been using it normally.” he said. The iPhone X was in process of getting updated to iOS 12.1 when, Mohamad says, he put it on charging. At a later stage, he says, “Dark grey smoke started coming from the phone. The update was completed and as soon as the phone turned on it started to smoke and caught fire.”
— Rocky Mohamadali (@rocky_mohamad) November 14, 2018
Mohamad, who told Gadgets 360 the incident occurred in Federal Way, Washington, claims he was using the official bundled Apple Lightning cable and wall adapter to charge his iPhone. However, he says that he had stop charging the phone before the “explosion”.
“When I held the phone it was very hot and I drop the phone immediately. Then it started to smoke.” he added.